b'(~\\_._:: - - - - - - - - I.If _ " - - - ., . $80 - More thanMillion Invested -Celotex ImplementsMulti-Million Dollar Technology Initiatives CelotexCorporationhasilaonofadvancedcompany has also installed Lotus nstalti recently begun implementation oftelecommu ,estab- Notes,internally providingenications the major,1cen samulti-million dollar tech ishment of atralizedCu mail,calendaring,scheduling nology initiative.More than $30tomer Respon Cen to handleand group collaboration applicaseter million will be invested in theseall 1phone calls,tionstoe knowledgeable (800)CELOTEXvery initiatives as aresult of theand the creation of a Businessworker in the company.Celotex direct company\'s long-termstrategicProcess Redesign (BPR) depart is using Lotustes tolop No deveplan to commit the dollars, staffment to implement the new soft applications to su its va pportriandresourcesnecessarytoware andted processes.ous functions a to further its associa nd become acustomerW le theand i2sales force automation p . world-classhi Orcalesoft rogramservice organization.ware is being implemented, theTheCustomerResponse "These initiatives represent anewBPRdepartmentwi11Center, which opened in April , major c mitment by our man redesign a roximately 20 per willenableCelotextodeliver om ppagement and board of directorscent of the company\'ssuperior service to existing and processes, to grow our business and to bewhich will increase functionalfuture custome andm the rseet moreresponsivetoourcus ity, improvecustomerserviceincreasing response to customer tomers.It will also allow us toand allowthecom tobeinquiries generated byepanyth comfill orders faster and moremore responsive in filling orders.pany\'s aggressive advertising and effiunparalleledsuccessful ciently, resulting inUponimplementation,promotional programs via tollcustomer service," said John P.the department will focus onfree numbe Product literature rs. Barreca,presidentandCEO,redesigning the balance of therequests, technical information, Celotex Corporation.Company\'su processes.product samples andWebsite b. siness A company-wide implementa Theimplementationof newinquirieswilla o befulfilled lsnetworkand tion of ainfrastructuresoftwareprocess redesignthrough the new center. upgradehasalreadybeenis currently drivingele Celotex Corporation, based in th impaccomplished and the initiativementation of advanced telecom T , F , is a n ional manuampa la. atwill also include the installationmunicationsthroughoutthefacturer of residen al and comtiof the full suite of proven soft company. Celotex has alreadymercialb materialsfor uilding warefromOracleCorporationbuilt LAN and WAN networks atboth domestic a inte ational ndrnand i2 Technologies to replacea of the company\'s 20 sites tomarkets.Celotexislocated ll existing mainframe systems.facilitate the installation of theon the web at.celotex.com. wwwT initiatives also include theOracleandi2 software.The he / 1)113'