b'u s i n e s s1\\1 a n a g e m e n t Emergency Planning and Recovery By Tom Knight, in behalf of the MRCA Business Management Committee (NOT his is part two offour K aofemer 4. Consider how workers will comE T aeeprecordemployee part series on E Planning)gencycontactinformationwithmunicate w fam ys mergencyithil member in Inpart 1 of this series,we dis otherimportantdocumentsincase they are separated from one cussed"EmergencyP foryourrgencytat an oanotherinjured. lanningeme ki andff or Employees as well as the importancesite location. of writing andpracticinga "Crisis If you rent, lease or share spaceSupport Employee Health Commu Plan."Inpart2,withotherbusin itisPeople whohaveexperienceda nicationesses, we\'lldiscuss additionalaspects ofimporta to communicate, sharedisaster m have special recovery ntay emergency planning and recovery.and coordinate evacuation proce nee . dsdur a other emergency plans.1. Encourageadequatefood,rest esnd Involve Co-Workersand recreation. People whoOne of the bestof assur Promote Family &2. P for time at home to care methodsIndividualrovide ing your compan recovery is toPreparednessfor family needs, if. have experienced ay\'snecessaryprovide for your co orkers\' well Re-establishing routines,includ 3. Haveanopend policy that -w oor disaster may havebeing.C regularly withing getting back tork,tantfacilitatessee carewhen ommunicatewo is impor king special recoveryemployees before, during and afterto the well-being of people who haveneeded. an incident. Involve co-workersalleneeds.fromIvels inplanning. emergency Usenewsletters, intran , staff etsmeetings and other internal communications tools tocommunicateemergencyplansand p r . rocedu es Setupprocedurestowarn employees.Planhowyouwill communicatewith peoplewho arehearing-impairedorhave other disa or w do not bilitiesho speak English.Consider setting up a telephone calltree,p word-protectedexperienced d asters. If individuals4. Createopportunitiesfor breaks ass ispageonthecompanywebsite,andfamiliesareprepare yourwh co-workers can talk openly d,ere emaillert or call-in voice record company and your co-workers areaboutir fears and hopes. Sa the haring to communicate with employ better positionedinanemergencyingwithotherscanspeedperees inncy.situation.sonal r ran emerge ecove y. Design an out-of-town phone1. Encourageyour employeesand5. Reassure oneother thatfamiateannumberwhereemployeesc their families:aMake alieswillbesupported.Worries anto GetKit, leave an "I\'m Okay" m in aPlan,BeInformed.Gotoabout family well-being can conessage catastrophic disaster.Rememberwww.ready.gov for more informa su workers whoh experimeave toimize your calls and keeption.enced a dmin isaster. themshortso otherscanget2. Print out and distributepies of6. Re-establish routines, when poscoth PreparingMakesSensesible.Workplaceroutinesfacilirough. your Encourageemployeestohavebrochures forworkers.taterecoverybyprovidingan alternatemeansandroutesfor3. Include emergency preparednessopportu tobeactive and to nity gettingand from work, in caseinformationinnews onrestore socialtact. toletters,conth modetransporta companyIntranet periodic7.Offer professional counselors t eir normalof, tion is interrupted.employee emails a other inter helpco-workersaddressth nd nal communications tools.fears and anxieties. Continued on next page'