b'program and setting aproperlouderoneyells,thelesswill be example.heard. (I\'aken. from Kaufman\'s Kolumn. in. the May,Communicationbreakdown isall 1988 issue ofThis article writFlorida Forum.too commonour ten. by Myles Gellert, South Florida Loss Con incomplicated world. sultant.)It happens in all typesof relationANDships employer to employee, spouse -SAFETY YOUR SUPERVISORtospouse,parent toteenager, and evenduring agroupconversation Due to the normal responsibilitiessuch as a board, committee, or task workload associatedmanag force meeting. andwithOSHAHAZARD ing a modem roofing business, mostCOMMUNICATIONInaone-on-oneconversation,it owners/managers cannot always ef STANDARD UPDATEseems fairly simple to get a message fectively administerthehour todaily,across,thisnotthe butisalwayscase. byoperations on each andOn MaytheStates"I thought that youthought,that hourevery20, 1988,United jobsite which the company may haveCourt of Appeals for the District ofwhatmeantsay wasn\'tyou Itowhat functioning onany givenday. ThisColumbiaCircuit issuedanorderheard me say." That is to say, comresponsibilitythendelegatedwhich temporarily stays OSHA\'s ex munication does not take place until mustbe toanemployeewhoseexperience,pandedHazardCommunicationthe message sent has been received leadership ability, and knowledge ofStandard.Ascurrently interpretedandaswas deciphereditoriginally inproper roof constructionpracticesby the DepartmentLabor, of whichtended.Inotherwords,the of mrlifre-s-him/herundertakesu OSHAa -part,order means theinterpretation ofmessage is the totheisthisthe pervision ofregulation\'s requirementsnotkeytoclearandcompletecomdaily onsite operations.maybe Theiskey personenforced until the stay is lifted. Allmunication. Line Supervisora inprogrambypending challenges have been transanyundertakena com Asking apersontorepeatwhat pany, including SAFETY.The bestferred to the Third Circuit Court ofhe/sheheardwillhelpensurethe efforts of a company in any endeavorAppeals.messagewasreceivedasintended. are doomed to failure withoutac There is some question about theHave you ever played the game in the tive support and cooperationof thebreadth of the temporary stay, butwhich asentence is whispered from LineSupervisor,especially inthethe Labor Departmentsaid thatperson to person and then the final has realm ofHiringappoint it interpretsthe order tostay theperson\'s version iswith SAFETY.orcomparedthe ing personnel for supervision shouldStandardwithrespecttoalloriginal one? Havingrepeat someone \'be donewith these points in mind.employerswhoarenotmanufac what was heard may be a bit time ftertheappointment hasbeenturersandthat it plans toawaitconsuming, but time well-spent if it made,however,certainrespon guidance from theCircuit. Theeliminates a costly mistake. Third sibilitiesshouldbeimpartedtotemporary stay will remain in effectI believe the bestis supervisory personnel asuntilThirdrulescommunication follows:theCircuiton a peti written. Both within our Indoctrinatenewemployees.tionbyaconstructionindustryorganization association for a longer. Theand when dealing with acustomer, Stress theimportance of safestay stayourisitwriting."efdoes not affect those portions ofpolicy"getinThe working proceduresastheythefort spent in writing is well worth it Standard thatapplied for more familiarizethenew employeehaveinsavingsof correctedmishaps, with his/her duties.thanayeartoemployers intherepeating functions, forgetting, getMakeallemployeesawareofmanufacturing sectorand chemicaltingithalfright,and,most the company\'s safety rules andmanufacturers,importersanddis important,eliminating potential adherence to them.tributors.problems with customers suchconenfoi=ceas - Itunclearh erCir tracts, change orders, and addenda. Conduct regular"safetycon iswhet the Third tacts"withemployeestocuit Court of Appeals will grant the(cont. on page4) reinforce their safetyAssociation\'srequest foralonger attitude.stay.It alsois uncertain howthe Conduct regular safety inspec Court ultimatelywillresolvethe tionsthearea andpendingchallenges.For thetimeCERTA TRAINING ofworkmake corrections as necessary.being, however, the May 23rd effec SCHEDULED FOR tivehas Investigateallaccidents per datebeen postponed. We willAUGUST keepof sonally.Recommend changesyou informeddevelopments. designed to help prevent reoc ThenextCertifiedRoofing currencesaccidents.TorchWeldingApplicator ofPrograminstructors\'classis Keepmanagement abreast ofGOOD COMMUNICATIONscheduled for August 12-13. The beIS any changes which couldim 11/2daysessionwillbeconVITAL plementedtomakethe jobHave youever noticedwhentwoducted by the Roofing Industry safer.peopleare talking andonedoesn\'tEducational Institute in Denver. Forinformation, con\' Promote a generalofthink his or her message is gettingregistration awarenesstact the RIEi office 303/770-0613 safety by insisting ongoodacross, that he or she will yell to getor MRCA 816/421-6722. housekeeping, actively thecommunicationthrough?Obsupportingthecompany\'ssafetyviously,itdoesn\'t workand,the Page 3'