b'28 BUSINESS MANAGEMENTFour Qualities of an Excellent ManagerDo you do a great job managing your people?B et you do! It has been my experience that managers having outstanding technical knowledgeandskilloftenmistakenlybelievetheyarealsogiftedatguidingand motivating their employees. These managers forgo the possibility of new ideas. At the same time, they wonder why their organization is plagued with a high turnover of both employees and customers.By: Ted JanuszDedicated to keeping its members at the forefront in their industryThe InsulatorFebruary 2022'