b'UNDERSTAND THE FORCES AT WORK TO IMPROVE BUILDING DESIGN AND PERFORMANCETHE OFFICIAL NFBA MAGAZINEUSE THESE 5 PHRASES TO MOTIVATE OTHERS AT WORKLEADERSHIPByTimothy Dimoff SACS Consulting & Investigative ServicesW ant to motivate people? Let themextra effort to help you succeed. know youre listening. We talk a lotItmayseemlikeyoudont about theimportance of emotionalhave the time to really listen to intelligence, and how it can help companyemployees but investing that founders and business executives be bettertime can really pay off.leaders. But how can you tell if you have it or not?2. I understand what youre saying, but 1. "Canyoutellmemoreaboutthat?"If youre about to disagree with someone or Actuallylistening to peoplewithout youroverrule them, its hugely helpful to let them phone in hand andpaying full attentionknow that you have heard and understand to what theyre sayingis one of the mosttheir point of view. Whether youre talking to emotionally intelligent things you can do, andan employee, a partner, or someone outside its especially important to do it when youreyour company, your goal should usually be the boss. Its also one of the most powerfulto arrive at a mutually agreeable solution. motivational tools at your disposal.PeopleAnger, insults, or intellectual superiority who know you really listen to them and carewont get you there, but saying something about what they have to say are much morelike this just might.likely to support your goals, and to put in the continued on page: 1110 / FRAME BUILDER - VOL6 2'