b'LEADERSHIP IN CHANGE AND UNCERTAINTY this are lost and directionless. Flexibility needs toTo increase Flexibility:be purposeful instead of just agreeable.BuildaculturethatconditionseveryonetoWhathappenswhenyouhavehighlearnabilityconsidermultipleoptionsandchallengebeliefs and low flexibility? People and organizations likeand assumptions when making decisions.this have knowledge and skills but arent open to Build a culture where you look for the opportunities ideas and solutions that differ from their currentin undesirable changes rather than getting stuck ones. Theyre rigid. in resistance and complaining.Youneedahigh-enoughlevelofbothtraitsto Build a culture where you stop insisting youre effectively adapt to change. right just because you believe you are.Focus on culture before strategy To increase Learnability:Cultureisthehabitualmannerofbehavingthats Build a culture where people practice openness considered acceptable in your organization. andauthenticity.Weallhaveweaknessesand Sincecultureisahabit,ittakestime,effort,anddont have all the answers. You cant learn if you continuousreinforcementtobemakelastingalready know. Starting with ignorance opens the changes. Many leaders give up too soon.You needdoor to learning.to be patient and persistent to create a new culture.Buildaculturewhereeveryoneparticipates Changingastrategyisquickandeasyinintraininganddevelopmentprograms.Grow comparison.It allows you to feel like youve takenknowledgeandskillsthatarerelevanttothe smart and decisive action to meet your objectives.opportunitiesandchallengesfacingyour But strategy needs to be executed to be effective.organizationThis requires a culture that supports the strategy. Build a culture where leaders and teams openly Have you ever asked people to do things differentlydiscussmistakesaswellasconcerns,and to meet new strategic initiatives?Did you get anycomplaints raised by clients and employees. Dont pushback?Did anyone keep doing things the oldmake excuses to avoid unpleasant realities.way due to their habits? Changing your culture requires the leaders to set theBuild a culture of doing. Put whats been learned example by moving out of their comfort zones intointraininganddevelopmentandexperiences new ways of thinking and behaving.Its imperativeintoaction.Informationwithoutactionisjust toset the example with your own actions first.Ifentertainment.you tell your people to do things youre not doing,When you put the above principles into action you your efforts will fail!This is the truth of culture.Petergrowanddevelopasleadersandpeople.This Drucker,thewell-knownmanagementconsultantdrives a culture of growth and development with your said, Culture eats strategy for breakfast!In truth,employees. When your people develop, they help it eats strategy for lunch and dinner too. your organization adapt to change and uncertainty. In the 1990s, Louis Gerstner led IBM to one of theTheyalsostoprequiringtheconstantdirection, greatest corporate turnarounds in US history.Mostmonitoring, and babysitting that draw your energy expertssaidthatIBMwascrazytohireGerstneraway from making your desired contribution. since he had no computer industry experience andImaginewhatcouldhappenifyouadoptthis thuslackedthenecessarystrategicknowledge.approach in your organization.What did Gerstner do?He focused onchangingBrad Wolff specializes in leadership development to increase the culture at IBM before addressing the strategy.productivity,profitabilityandengagement.25yearsin In 2002, he shared two lessons with MBA studentsrecruitingandretentiontaughthimhowleadersactions at Harvard Business School:impact results with their people.Brads passion is making the science of human potential simple and practical to achieve 1.You dont win with strategy,and greater success with less stress and more satisfaction.Hes 2.Culture is everything. a speaker and author of, People Problems? How to Create PeopleSolutionsforaCompetitive Advantage.Formore Put Flexibility + learnability = adaptability intoinformationpleasevisit:www.PeopleMaximizers.comor actionemail him at bwolff@peoplemaximizers.com.www.mrca.orgMidwest Roofer 11'