b'BUSINESS MANAGEMENTMANAGING THE TOXIC EMPLOYEEPhillip M. PerryW ilber always arrives late.(Insperity.com). The first is to find out the real Margaretaconstantlyreasons why Wilber struggles to arrive on time. badmouths her employer.The second is to help him connect the dots to Joseph talks over others in meetings. solve the problem.Welcome to the employees fromKeep in mind that Wilber may be just as frustrated hell. Their toxicity creates a negativeas you by his chronic tardiness. The fact that Wilber workplace, causes resignations by colleagues, andalways has a good excuse indicates either that he threatens the bottom lines of the best businesses. cannot see the bigger picture for his tardiness, or What to do? Here are the actions supervisorshe is resisting taking accountability, said Cormier.can take to turn negative workers into positiveEither way, Wilber needs help. Schedule a one-on-performers.one conversation with the goal of shifting Wilbers 1. Wilber is chronically late for workandperspective so he begins to recognize the scope always has a good excuse.of his problem. Be open and non-judgmental so Wilber feels comfortable revealing any personal Chroniclatenessinconveniencescolleagueschallenges that are affecting his performance. Set and creates a dysfunctional workplace. Dealingyour frustrations aside and be genuinely curious effectively with Wilber is a two-step process, saidabout why Wilber is late so often, said Cormier. Eric Cormier, Manager of HR Services at InsperityStart by pointing out that he is rarely on time and 22 www.mrca.orgMidwest Roofer'