b'BUSINESS MANAGEMENTroof,whichisdesignedtolastaround20we operate and how quickly we can respond to years with proper maintenance. This singularservice requests, said a peer group member. focus allows the estimator to build long-termOur service departments revenue has grown relationships, positioning them as the trustedsignificantly since making this change.advisorforeverythingrelatedtokeepingaConclusionbuilding dry and functioning as intended. OverThe role of a dedicated estimator for service work time, this individual becomes the go-to sourceis more than just a convenienceits a strategic for the clients maintenance needs, providingasset that can transform the efficiency, accuracy, guidance on preventive measures and helpingand profitability of a repair and maintenance the customer navigate the complexities of roofdepartment. By focusing exclusively on service care. This trusted advisor role not only addsbids,theseestimatorsbringspecialized value to the client but also fosters loyalty andknowledge and a tailored approach that benefits repeat business. both the company and its clients. For service StreamliningProcessesandEnhancingdepartments looking to streamline operations, Departmental Growth enhance customer satisfaction, and drive growth, The addition of a dedicated estimator doesnt justinvesting in a dedicated estimator might just be benefit the bidding processit streamlines thethe key to unlocking new levels of success.entire workflow of the repair and maintenanceCould a dedicated estimator be the missing piece department. Estimators who specialize in servicein your service departments growth strategy? work can work closely with service managers,Consider the potential benefits and take the next technicians, and other team members to ensurestep toward optimizing your operations.that every aspect of a job is accurately reflected in the bid. This collaboration leads to smoother project execution, fewer surprises, and ultimately, more satisfied customers.A peer group participant shared a success story: Our service department was often at odds with the estimators because the bids would miss critical details that only the service team knew. When we hired an estimator who focused solely on service work, the collaboration between the teamsimproveddramatically.Now,bidsare more realistic, technicians are prepared, and our project turnaround time has improved. This role has been crucial in supporting our departments growth and success.Supporting Overall Profitability and GrowthBydedicatinganestimatortoservicework, companies can free up other roles to focus on their core responsibilities, whether thats executing the work, managing client relationships, or pursuing new business opportunities. This specialization not only drives efficiency but also contributes to the overall profitability and growth of the service department.Our dedicated service estimator allowed our sales team to stop juggling estimates and instead focus on building relationships and pursuing new clients. Its made a huge difference in how'