b'about their families, remembering some of their kids names and ages, sports, or activities they participate in and their accom-plishments. Its hard to remember everyone, but if you can simp-ly improve every day then you will be on your way to success. Message from the President Kevin RamboMICA PresidentIf I can help one person, whether they are young and upcoming or Old Dogs, this will be worth the time spent writing these newsletters. In my next letter, I will be sharing with you some of the things I have learned from John Maxwell, (incredible au-thor). This will help in every aspect of your life, leadership, fami-Hello everyone:ly business, relationships and overall, everything you do to con-duct your day. My message for this year, is that I will try to positively af-fect one person every day, (family, friends, loved ones, co-workers, mica members and potential new members).Sincerely, Kevin Rambo We have at our disposal a lot of technical information,P.S. Im a self-taught estimator, manager, friend, co-worker, and product information, education classes etc.leader who came from the field putting on insulation. I couldnt I was once told a story back in the early 2000s, I donthave done this without listening, watching, reading, and attend-remember the source, but this person told me in the verying to what other great leaders have done. near future everything would be done by email, text mes-sage or online and that it was possible not to see any in person sales calls or phone calls. I told this person NOT ON MY Watch. Im old fashioned, but I believe that we still have ways to improve ourselves and our businesses, in the late 90s I attended a Dale Carnegie course in Omaha, Neb. (I be-lieve it was 8 weeks long). I try to schedule in person meetings with customers noMICALEADERSHIP: less than 3 per week. My hope is someone or multiple people will be able to usePresidentKevin Rambo the letters I write to improve their businesses. The course IF&H Insulation, Kechi, KS. attended was How To Win Friends And Influence Peo- President-ElectCarl Petersen, ple.Delta Thermal Services, Mankato, MN. If you can, always remember to greet everyone, even the person who you may think isnt listening. (I do this in myVice-PresidentGordon Vierck team meetings and Commercial dept. meetings withoutLuse Thermal Technologies, Aurora, IL. trying to call them out and embarrass them). Associate PresidentAndrew Hiatt Everyone wants to be noticed, but people approach this inBuckaroos, Inc., Indianapolis, IN. different ways. Maybe they dont know they are appreciat-ed, so I would reach out to them after the meeting andMICABOARD OF DIRECTORS: make sure they know that they are appreciated. Ted Nickel, Mavo Systems, Inc. White Bear Lake, MNWe can try to change people without being offensive, weMatt Hymer, Midwest Materials Co. can let them know they are good. Tell them how their work is superior and try to single out one of their accomplish- Joplin, MO ments. We all crave appreciation and recognition, but theTim Hughey, Colorado Mechanical Insulation acknowledgment must come from the heart.Englewood, CO. Praise the slightest improvement and praise every im- Adam Sease, Gagnon Inc.provement. Be hearty in your approbation and lavish inBettendorf, IAyour praise. Like You Mean It.Chad Brueggeman, L&C Insulation LaCrosse, WI Do not try to sound like you are advocating a bag of tricks;Doug Barton, Midwest Insulation Services show them you are looking for the hidden treasures theyOmaha, NE possess and uncover their latent possibilities.Adam DeGraaf, Industrial Construction & Engineering, Before attending this course, one of the hardest things forSt. Peters, MO me was remembering Names. Im getting a little betterAndrew Davis, Cornerstone Services Group every day by associating the persons name with some- Omaha, NE thing I can affiliate it with. I have progressed in finding out3'