b'18 BUSINESS MANAGEMENTcontinuedfrom pg. 17ARE YOU DEALING EFFECTIVELY WITH NEGATIVE WORKERS?Are you taking the right steps to rehabilitate toxic workers and promote a positive workplace? To find out, take the quiz below. Give yourself 10 points for each Yes answer to these questions. Then total your points to see how prepared you are for your next show.1.Are you acting early when spotting negative is a little different, success lies in determining abehavior?tailored response. 2.Do you meet privately with toxic workers to uncover their motivations?All solutions, though, tend to share one commonality:3.Doyouexpressgenuineconcernforthe They rely on a proactive supervisor to arrange forcounseled individuals well-being and for any a counseling session, determine the cause of toxicpressures they are experiencing?behavior, and blaze a path forward. Schedule a transparent and clear conversation about what4.Do you communicate the solutions-oriented has transpired with the negative worker and whynature of the counseling session?their behavior is not okay, said Dennis Theodorou,5.Do you encourage counseled workers to develop Managing Director at JMJ Phillip Group (jmjphillip. their own corrective actions rather than impose com). Exhibit some understanding and empathy anda solution from above?Dedicated to keeping its members at the forefront in their industryencourage employees to open up about underlying issues. Then set expectations for the future. 6.Do you set a time frame for improvement and establish follow-up meetings? Longer range, supervisors should emphasize the7.Doyouprovidecoachingtargetedtothe positive in employee relations. The managementemployees needs when appropriate?habit of only pointing out negatives can create an8.Is outside counseling arranged when appropriate?unhealthy work environment, said Theodorou. While you have to be firm but fair with employees9.Doyousuggestalternativewaysthetoxic when things are not going in the right direction,employee can engage with co-workers or the you must also recognize and reward those samepublic?employees when things are going right.10. Do you create a positive workplace that regularly recognizes and rewards employee achievement?Whats your score? Over 80: You are creating a dynamic workplace environment that reduces toxic behavior. Between 60 and 80: Time to fine tune your engagement with negative workers. Below 60: Its a good idea to re-gear by instituting ideas from the accompanying story.The InsulatorMarch 2024'