b'BUSINESS MANAGEMENT CSIA 17a colleague? A supervisor? why and explore alternatives.Once you have this information you can take stepsLonger range, the supervisor should also make a point to alleviate any negative workplace problem. Youof showing appreciation and recognition to Carlos can also coach Margareta on steps she can take towhen he does something worthy of it. Emphasize his adopt a positive attitude.skills and value to the organization. Being available and approachable to all employees sends a signal Bonus tip: Toxic bosses are the number one reasonthat you want to hear what they have to say. good employees quit their jobs.Goruk also suggests making a personal connection with 6.Carlos pooh-poohs every idea otherCarlos to discover what gives him joy. The supervisor employees (and managers) suggest may be able to find ways to introduce nuggets of joy Carloss supervisor should first try to uncoverinto his negative viewpoint or conversation.whats causing the negativity, said Randy Goruk, president of The Randall Wade Group, Scottsdale, AZBonus tip: Supervisors can help create positive (leadersedge360.com). Are there challenges at home?feelings in the staff by taking the lead in celebrating Is something happening in the work environment? team successes and developing recognition programs.If Carlos is being negative about a certain topic,Stay positivethen ask for solutions that can turn the negative intoThere is no universal formula when dealing with a positive. If you cant do what he suggests, explainnegative employees. Because everyones background continuedon pg. 18CENTRAL STATES INSULATION ASSOCIATIONNOW OPEN - TOLEDO, OH DCFULL RANGE OF PRODUCTS AND ACCESSORIESwww.kflexusa.comcsiaonline.org'