b'"Weshall notberesponsiblefordamageordelaydueto (strikes,fires,accidentsorothercausesbeyondourreasonable control,including,specifically,nonavailabilityofroofinsulationor othermaterials." Werecommendthatforthosejobsonyourbookswhichhavenotbeen P\';rformedandforwhichyouanticipatedifficultyinobtainingroofinsulation,yousendyourcustomersaletter onyourcompany\'sletterheadalong thefollowinglines: nnearSir: "Wehaveacontractfromyouto{describetheworkinvolvedandthelocation)\'. "Pleasebeadvisedthatroofinsulationis inextremely shortsupplyatthepresentt1rneandsuchshortagemaycontinue _ foraconsiderableperiodoftime.Wehavemadeandwillcontinuetomakeeveryefforttoobtainasupplyoftherequired roofinsulationtoperformtheabovecontractwhenthebuilding isreadyforroofing.However,youshouldanticipatethepossibilityofadelayininstallationoftheroofduetotheroof insulationshortage.If,forreasonsbeyondourreasonablecontrol,weareunabletoobtainasupplyoftherequiredroofinsulationatthetimewewouldotherwisecommenceapplicationof theroof,wewillnotbeliableforanycosts,expenses,or I(damagesofwhateverkindresultingfromsuchdelay. -"Verytrulyyours," Wesuggestthatyouconsiderbiddinganalternativesystem(urethane irisulation,etc.),ifpossible,ifyouknowtimeisoftheessenceona particularjobandyouareconfidentthatyouwillnotbeableto obtain theneededroofinsulationattheappropriatetime. Wefurthersuggestthatyoumakeeveryefforttoobtaintheneeded roofinsulationandbeabletoprovetoyourcustomerthatyouhavemade sucheffort.Keepacopyofyourinitialorderform,oratleastmakea recordofthedateyoucalledintheorderandtowhom.Keepcallingon thatorder,andkeeparecordofyourcalls.Writefollow-upletterson theorder.Trytobeg,borroworstealit fromsomeoneelse.If you thinkyourcustomerorthebuildingownercanbeofhelpinpressuring theinsulationsuppliertomaketheshipment,tell them,andaskthemto help. MOREONINSULATIONSHORTAGE Thesevereshortageofroofinsulationhasresultedinanumberof practicesofquestionablelegality.Wehavereceivedreportsfroma numberofourmembersthateffortsarebeingmadetorequirethepurchase ofotherroofingmaterialsasaconditiontoacceptinganorderforroof (insulation.Clearly,thistie-insaledemandisillegalasarestraint'