b'BUSINESS MANAGEMENTBEST PRACTICE BULLETIN PART2 : UTILIZATION OF THE NCCER/NRCA ROOFING TRAINING PROGRAMBy: Tracey Donels Service First SolutionsThe MRCA Best Practice Bulletin is the reference companion document for this three-part series completed by the Business Management Committee. This series features three successful member initiatives to yield better recruitment results and improved employee retention.These goals were all achieved by using both education and training milestones to create and promote a clear and uniform career path for field employees.The benefits and strategies of utilizing these methods are offered in this Bulletin.This Member Benefit is intended for your use as a MRCA Member in any way that is beneficial to you and your company.Scan with your phone for more informationI nterview by Tracey Donels of Service Firstcollege, you cant major in roofing. They dont Solutions with Thomas Williams, Vice President/ teach roofing. They teach construction, but theres Training and Fleet Manager of KPost Companyno specialty in roofing. And theres certainly no Tell us about yourself. classroom training for field people. The purpose of this apprenticeship program is to take a young IworkatKPostCompany.KPostroofer and really give them a career in roofing. CompanyisacommercialandTo give them a solid path to become a foreman, residential roofing company in Dallas,a superintendent, or even an estimator or project Texas. I served in the United Statesmanager. They learn a lot that they would not learn Navy for twenty-eight years. in two years just working in the field.Thomas WilliamsWho created this program that you use forDo the students you teach already work in your training? roofing, or are they brand new?NRCA and NCCER created these classes.We dont take anyone who is brand new for a Have they offered these classes before youcouple of reasons. First, youre looking at spending and your colleagues taught them? close to $9,000 on each student. If you take a brand new employee, you have no idea if they are No, this program just started two years ago. going to stick around. You need to have somebody Do you know what made them decide to createwho has been with you for at least a year, maybe the program? two, so you know that they have worked on a roof when its 105 degrees outside and the humidity I think there have been a lot of organizations thatis 90 percent and the heat index is 110, and they have wanted to start this type of program. Forarent going to quit. In other words, they have example, from what I understand, if you go toshown some commitment.6 www.mrca.orgMidwest Roofer'