b'ComplianceLEGAL NUTRITIONCouncilANJC Leadership ANJC Leadership LEGAL EASE NUTRITION REHAB Council How to Interview,Executive Directors UPDATE LEGAL Q&A CHIROASSISTHire and Train an All-Star Staff Part 2 By Lori W. AllenHiring Your Perfectimportant to make the most of yourAs you craft these interview questions Team Member face-to-face interviews. Of course, youremember to focus on the specific Legislative Update criteria you are looking for critical Welcome back towant to ask basic questions such as: INSURANCE Update INSURANCE Update my three-part seriesWhat would your previous employerto the position you are filling. Some guiding you throughsay about you? and Why are you theexamples of this criteria are:the integral processright candidate for this position?, but TECHNIQUE Councilyou also want to dive deeper to reallyAppearance: Dress, grooming,of interviewing, hiring and trainingget to know the interviewee. Somebody language and eye contactyour all-star staff! In part one of ourdeeper questions are What does Personality: Traits you feel best three-part Interview, Hire and Train Series, we got you prepared from thesuccess mean to you? How do youmatch the culture of your practicestandpoint of your office proceduresmeasure it?, What have you done Career Goals/Aspirations: Are theyMedicareQ&Aand job opening advertisement. Asrealistic? Can they be achieved in we move to the second step of thisOUR HEALTHyour practice?process, it is time to get to know Qualifications/Skills: Education/your prospective new team members while being concise and mindful oftraining, accomplishments, the expense and time the hiring andexperienceinterviewing process requires.Choose your perfect candidate by The applications/resumes are rollingcreating a list of criteria that matches in and youve found a few that seemthe specific needs of your practice. to be good prospects. Before youUse this information as guidance, begin setting up interviews, it is timeideas and assistance only. Please to do your due diligence and checkseek legal assistance, or assistance references, education and workfrom state, federal, or international history. When checking referencesgovernmental resources to make state laws vary concerning thecertain your legal interpretation and information you can gather, but youdecisions are correct for your location.can always ask former employers if theto improve yourself in the past year?,Youve hired the perfect candidate, person indeed worked at that locationand How do you pull a team togethernow what?and, Would you rehire this person?.when it seems to be directionless?.Training training TRAINING! Once you have ensured a positivePut critical thought into theseNever stop training! The biggest response from your outreach, you canquestions and craft an interview thatmistake employers can make is to begin the interview process.gets to the meat of the qualificationshave a single, weeklong (Ive seen The first step of the interview processand personality you are looking for ineven shorter!) training session and is a telephone interview. This shorta team member. then throwing the new hire to the exchange is necessary to narrowAlmost as important as the questionsproverbial wolves. Training should be the field of recruits and ensure thatyou ask during an interview are thean ongoing exercise for every single your face-to-face interview time isquestions that will be asked of you byposition in your practice.well-spent. You want to gather generalthe interviewee. A candidate that asksIn the final article of the All-Star Staff information, including: thoughtful questions shows interestseries we will discuss the aspects ofAre you looking for full or part-and initiative. Prepare yourself fortraining that are essential to buildingtime work? the interview and be ready to answeryour dream team. What are your hours of availability? questions such as: What qualities do you appreciate most in employees/ Lori W. Allen is a practice managementWhen are you available to start? those who report directly to you?, expert and owner of Profitable PracticeWhat are your salary expectations? What are the traits and skills ofStrategies, a Premier Supporter of people who are most successfulWhat experience/training do youthe ANJC. Visit her website at http://within your practice?, and Whatloriwallen.com.have in the field? responsibilities have the highest Your time is valuable, so it is extremelypriorities?.www.njchiropractors.com I 23'